Contact Us

Guts Fishing Apparel

PO Box 283
Fortitude Valley 
Queensland, Australia 4006 

Phone: +61 7 3194 9976 
Email: shop@gutsfishingapparel.com.au

 

Coronavirus & Shipping Delays – Updated 6 June 2020

Dear Customers

Due to the impacts Coronavirus is having on shipping speeds, we are currently experiencing extended delivery delays on some orders.

Guts Fishing Apparel is based in Brisbane Australia and we ship direct to customers all over the world from our overseas factory and warehouse partners based in China and the USA. Some items may also be shipped from Australia and this will be stated on their product page. 

Please rest assured that all parcels are delivered with tracking and we are keeping a close eye on the delivery status of every order. We also provide a 100% guarantee that your parcel will arrive or your money back. We will also continue to provide you with updates via email. 

Several factors are impacting shipping speeds at present:

• Limited flights coming into Australia and many other countries. 
• Extra stringent custom clearance checks on random batches of parcels entering the country.
• Physical distancing measures in place at Australia Post and other international logistics centres reducing processing capacity.
• Significant increase in the volume of parcels in the Australia Post delivery network due to a huge increase in online shopping. Link: Australia Post Coronavirus Impacts

We are always here for you and happy to help, so please feel free to contact us by phone, email or Facebook.

Kind regards

John – Customer Support

Guts Fishing Apparel

P: (07) 3194 9976

E: shop@gutsfishingapparel.com.au